Learn about the major elements of the Hats & Ladders app (Profile, Hats, Ladders) and discover how they can be used for self exploration, career exploration, and career skill building.
Video Tutorial Library
What Is Hats & Ladders?
What Is Pro-Skills?
Learn about Hats & Ladders’ Pro-Skills tracks and discover how to engage with Pro-Skills to build technical work skills.
[ALL USERS EXCEPT NYC SYEP] Creating Your Hats & Ladders Account
Learn to create an account in the Hats & Ladders app and log in for the first time. If you are enrolled in NYC’s SYEP program, please watch the next video instead.
[NYC SYEP ONLY] Creating Your Hats & Ladders Account
NYC SYEP users learn how to create an account in the Hats & Ladders app and log in for the first time.
Getting Help & Language Supports
Learn where to find FAQs, submit help tickets, and access Has & Ladders’ language supports.
Tips for Trying on Hats
Learn how to explore careers (Hats) in the Hats & Ladders app, save Hats as favorites, and take steps to pursue the careers that resonate with you most
Exploring Your Profile
Learn how to build your Profile in the Hats & Ladders app and discover how the information in your Profile can assist you with important tasks like building your résumé or networking.