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Video Tutorial Library

What Is Hats & Ladders?

Learn about the major elements of the Hats & Ladders app (Profile, Hats, Ladders) and discover how they can be used for self exploration, career exploration, and career skill building.

[ALL USERS EXCEPT NYC SYEP] Creating Your Hats & Ladders Account

Learn to create an account in the Hats & Ladders app and log in for the first time. If you are enrolled in NYC’s SYEP program, please watch the next video instead.

[NYC SYEP ONLY] Creating Your Hats & Ladders Account

NYC SYEP users learn how to create an account in the Hats & Ladders app and log in for the first time.

Getting Help & Language Supports

Learn where to find FAQs, submit help tickets, and access Has & Ladders’ language supports.

Tips for Trying on Hats

Learn how to explore careers (Hats) in the Hats & Ladders app, save Hats as favorites, and take steps to pursue the careers that resonate with you most

Exploring Your Profile

Learn how to build your Profile in the Hats & Ladders app and discover how the information in your Profile can assist you with important tasks like building your résumé or networking.

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